4x6 direct thermal labels.

Returns

We fully guarantee the quality of our products. In the uncommon event that you receive a defective product, you have the choice of a replacement shipment or a full refund. However, you must return the defective labels or ribbons to 4x6directthermal.com at the provided address.

Upon receipt of the products, a refund will be processed upon request.

If an item is ordered in error, such as incorrect size, color, material, or printer compatibility, it is the customer's responsibility to return the items to 4x6directthermal.com. You may place a new order for the correct items. A refund for the original order will be issued once the returned items are received. Please note, shipping charges are non-refundable, and if your order was shipped for free, the refund will be less the cost of shipping.

Please be aware that due to shelf life limitations, no refunds or exchanges will be made for any orders after 15 days from shipment.